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Account Management

Delete Your Account

We're sorry to see you go. Here's everything you need to know about account deletion.

1. What Happens When You Delete

When you request account deletion, the following data will be permanently removed:

  • Your profile information (name, email, phone number)
  • Your appointment history
  • Your saved preferences and settings
  • Push notification tokens and subscriptions
Note: Salons you've visited may retain their own records of your appointments for their business purposes, in accordance with their privacy policies.

2. How to Request Deletion

Option 1: In-App Deletion

  1. Open the Boona app
  2. Tap the profile icon in the top-right corner
  3. Tap «Удалить аккаунт» (Delete account)
  4. Confirm your request

Option 2: Email Request

Send an email to privacy@boona.app with the subject line "Account Deletion Request". Please include:

  • The email address or phone number associated with your account
  • Confirmation that you want to delete your account

3. Processing Time

Account deletion requests are typically processed within 7 business days. You will receive a confirmation email once your account has been deleted.

4. Questions?

If you have questions about account deletion or want to understand what data we have about you before deleting, please contact us at privacy@boona.app.

You can also review our Privacy Policy for more details on how we handle your data.

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